Lucky365 Betting Help

Simply click on the “Register Now” button, or click the link HERE

Complete all the required fields, but you can leave the “Promo Code” section blank.
Please take note that your ID number or passport number has to be correctly entered in order to make a withdrawal.

Now simply click “Save” and you’re all set!

Choose more than 1 selection in the same market or exotic from the same game.

Your bet will be divided into as many selections on 1 betslip

Stakes will be calculated according to the amount of combinations chosen.

FICA regulations dictate that Lucky365 (Pty) Ltd t/a Lucky365 must identify and validate all customers who open an account with Lucky365 (Pty) Ltd t/a Lucky365. Accordingly you may be requested to provide documentary evidence of your identity and residence before you can withdraw any winnings with Lucky365 (Pty) Ltd t/a Lucky365. More information regarding the FICA Act can be found at www.acts.co.za If you fail to comply with FICA requirements, Lucky365 (Pty) Ltd t/a Lucky365 is obliged to refuse to accept that bet from you.

Further, by opening an online account with Lucky365 you accept and provide consent to Lucky365 and/or its agents and/or its affiliates to verify your identity and address, and in general to ensure your compliance with FICA, the regulations and any Public Compliance Communications or Guidance Notes; through use of credit and related checks obtained from providers of credit verification systems or any credit reference agency.

PLEASE NOTEWe now accept FICA documents via Whatsapp! Send the documents to our Whatsapp number: 076 281 7291 (JPG Images only, no PDF's allowed)

In order to FICA and be able to withdraw your winnings you will need to send us an email or whatsapp with your username and attach the following two things:

1)A copy of your South African ID document and a copy of your passport *NB all copies must be certified!

PLEASE NOTEThe above documents may be either scanned copies or photos sent in but must be CLEARLY READABLE

2Proof of residence.

The following documents qualify as proof of residence:

• A utility bill
• Bank statement, only with teller stamp accepted. (No e-stamps, device stamps or internet stamps accepted).
• A recent lease management
• A rates and taxes account
• A Telkom telephone account
• A mortgage statement
• A recent SARS return/IRP5
• A recent insurance policy document
• A valid TV license document
• An affidavit confirming proof of residence

PLEASE NOTEAny proof of residence may NOT be older than 3 month or your document will be rejected.

PLEASE NOTELucky365 reserves the right to request a colour copy of identification if necessary.

PLEASE NOTEYour username MUST be included in the email so that we can match your documents to your account